In a recent advertisement of Amul ice cream, the Gujarat Cooperative Milk Marketing Federation (GCMMF) had urged ice cream lovers to ‘Check for real ice-cream on the packs before buying them.’
Later, the add cautions against frozen desserts that are made using ‘vanaspati tel’ and urges consumers to instead opt for ‘real ice-cream’ that’s made of milk.
Hindustan Unilever (HUL), that markets frozen desserts under the Kwality Walls brand has initiated a legal battle against GCMMF.
As reported in Brand Equity, a HUL spokesperson said that Amul has been airing a misleading television commercial since March 2017. This advertisement makes factually incorrect statements creating apprehensions among consumers of frozen desserts. The advertisement makes incorrect claims about the usage of ‘vanaspati/vanaspati-tel’ in frozen dessert products.
We wish to clarify that Kwality Wall’s range of ‘frozen desserts’ do not contain Vanaspati. In fact, Kwality Wall’s range of frozen desserts contains milk/milk solids like ice creams. The only difference is that frozen desserts use vegetable fat instead of dairy fat, which actually makes them healthier as they have lower saturated fat and do not have cholesterol.”
In the same article, RS Sodhi, MD, GCMMF has been quoted as saying, “Frozen desserts are masquerading as ice creams. By using low-cost ingredients, they are misleading consumers who are looking for real products. We are trying to make consumers aware of the difference…. It is unfortunate that Indian companies which genuinely work in (the) interest of milk producers and consumers alike are being threatened with legal suits for airing facts…”
Srinivasan Swamy, chairman, ASCI, a self-regulatory body that circulates responsible advertising, avers, “Both HUL and Amul have this long running dispute. This (dispute) is (about what lies) at the core of their product offering. Let them settle this in Court…”
Neither HUL nor Amul is likely to take the decision taken by ASCI’s CCC (Consumer Complaints Council) with a pinch of salt, he goes on to say.
